Shipping policy

Shipping Policy

Thank you for shopping with Yalla Cart. This policy explains how and when your fragrance order will be processed and delivered.

1. Order Processing Time

Orders are processed within 1–3 business days after payment is confirmed (Monday–Friday, excluding U.S. federal holidays). Orders placed on weekends or holidays are processed on the next business day. During sales and peak holiday seasons, processing may take slightly longer.

2. Shipping Rates

  • FREE shipping on all U.S. orders of $99 or more
  • Orders under $99 ship by standard shipping for a flat $6

Final shipping charges are always shown at checkout before you pay.

3. Shipping Destinations

We currently ship within the United States only. Because fragrances contain alcohol, they are classified as limited-quantity hazardous materials and are shipped by ground service in line with carrier rules.

4. Estimated Delivery Times

Delivery typically takes 7–12 business days from the order date. Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather, high holiday volume or other events outside our control.

5. Order Tracking

Once your order ships, you will receive a shipping confirmation email with your tracking number and link. Please allow 24–72 hours for tracking information to update after you receive it.

6. Shipping Address

Please make sure your shipping address is complete and correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. Some fragrances cannot be shipped to P.O. boxes or APO/FPO addresses due to carrier restrictions. If you notice a mistake in your address, contact us immediately at support@yallacart.shop, and we will do our best to update it before the order ships.

7. Lost, Stolen or Delayed Packages

If your tracking shows "delivered" but you cannot find your package, please check with neighbors and your local post office, and contact us within 7 days of the delivery date. If your order has not arrived within the estimated delivery window, contact us and we will open an investigation with the carrier. If a package is confirmed lost in transit, we will send a replacement or issue a full refund.

8. Damaged Packages

If your package arrives damaged or a bottle is broken or leaking, please email us within 3 days of delivery with your order number and photos of the item, the box and the shipping package. See our Refund & Return Policy for how we resolve these cases.

9. Sales Tax

Applicable sales tax is calculated and shown at checkout based on your shipping address.

Contact Us

Yalla Cart
257 Beacon Hill Rd, Trumbull, CT 06611, United States
Email: support@yallacart.shop
Phone: +1 202-948-8813